about music.com
Help

This page contains answers to many frequently asked questions. However, if your question is not answered on this page, click here to email us and we will respond as soon as we can.

How do I get started on music.com?

There is no shortage of places to start. It really depends on what you are looking for. If you are interested in searching for enjoying music or videos, you can either prowl the site for new discoveries or type the name of an artist, band, or song in the search box (located at the top of every page).

Do I have to become a member?

No membership required. At music.com we believe music is made to be enjoyed by people, so were not going to put any barriers between you and your favorite music.

Is there a fee to use the service?

No fee for entry. Again, we’re here to get music to the music loving public. Browsing and searching for information on music.com is totally free.

If you are having credit card statements charging you for a music service, check with your credit card company. Music.com NEVER charges you for anything. We don’t have your credit card number and therefore cannot, and will not, charge you.

How do I find specific videos and artists?

At the top of every page is a search bar. Use it to type in what you want to search. Click “Search” and your search results will appear momentarily.

How do I know if my account has been activated?

If you have properly signed up to music.com, you can log in with the email address and password you chose. If you are still having issues with logging in, please contact us and we will be glad to make sure your account is active.

How do I cancel my account?

We’re sorry to hear you wish to cancel your music.com account. If there is anything we can do to better your experience on music.com do not hesitate to let us know.

If you still wish to cancel your account, please contact us and your request will be satisfied as soon as possible.

 

agents